Privacy Policy

Saturn Realtech (“Saturn Realtech”, “we”, “us” or “our”) provides digital marketing, SEO, AEO, GEO, performance marketing, lead generation, website development, AI and automation services. For the purposes of applicable data protection law, we are the Data Fiduciary responsible for personal data collected through this website.

Our contact details are listed in the “Contact us” section at the end of this policy.

We collect only the data we need to respond to you and run the website:

• Information you give us — When you submit the “Start a Project” form or contact us, we collect your name, email address, phone number and, if you choose to provide them, your company name, the services you are interested in and the details of your enquiry.
• Technical information sent with an enquiry — When a form is submitted, we record the page you submitted it from, your IP address and your browser’s user-agent string, to help us manage enquiries and prevent spam and abuse.
• Website usage information — When you browse the site, we record basic page-view information — the page visited, the referring page and your browser’s user-agent — to understand which content is useful. We do not use this to identify you personally.
• Communications — If you email, call or message us, we keep a record of that correspondence.

We do not knowingly collect sensitive personal data such as financial, health or biometric information through this website. Please do not include it in enquiry messages.

We use personal data for the following purposes:

• To respond to your enquiry and discuss your project, market or growth challenge.
• To prepare proposals and, if you become a client, to deliver and manage our services.
• To keep internal records of enquiries and client communications.
• To operate, secure and improve the website, including preventing spam, fraud and misuse.
• To understand how visitors use the site so we can improve our content and services.
• To comply with legal obligations and enforce our terms.

We do not sell your personal data. We will only send you marketing communications where you have agreed to receive them, and you can opt out at any time.

By submitting an enquiry, you consent to us processing the personal data you provide for the purposes described in this policy. We may also process personal data for certain legitimate uses permitted by law — for example, to comply with a legal obligation or respond to a request from a lawful authority.

You may withdraw your consent at any time by contacting us (see “Contact us”). Withdrawal does not affect processing carried out before you withdrew, and we may need to stop responding to an enquiry if we can no longer process the data it requires.

We share personal data only with service providers that help us run the website and our business, and only to the extent they need it:

• Hosting and database providers — who host the website and store enquiries.
• Email providers — used to notify our team of new enquiries and to correspond with you.
• Google Workspace (Google Sheets) — used by our team to track and manage enquiries.
• Analytics and advertising tools — such as Google Analytics, Google Tag Manager, Microsoft Clarity or the Meta Pixel, where we enable them, to measure website traffic and campaign performance.
• Live-chat provider — such as Tawk.to, where enabled, if you choose to chat with us on the website.

These providers process data on our behalf and are expected to protect it. We may also disclose personal data if required by law, court order or a lawful request from a government authority, or to protect our rights, users or the public.

The website uses a small number of cookies and similar technologies (such as browser local storage):

• Essential — needed for the website and its administration area to function, for example to keep authorised staff signed in.
• Analytics and marketing — set by analytics or advertising tools where we enable them, to measure visits and the effectiveness of our campaigns.

You can block or delete cookies through your browser settings. Blocking essential cookies may affect how parts of the site work.

We keep enquiry data for as long as needed to respond to you and manage any resulting business relationship, and afterwards only as long as required for legitimate business, legal, accounting or dispute-resolution purposes. When data is no longer needed, we delete or anonymise it. You can ask us to erase your data at any time (see “Your rights”).

We use reasonable technical and organisational safeguards to protect personal data against unauthorised access, loss, misuse or alteration, including restricted access to enquiry data and encrypted connections (HTTPS) to the website. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly, including notifying you and the authorities where required by law, if a personal data breach occurs.

We are based in India. Some of our service providers may store or process data on servers located outside India. Where this happens, we rely on providers that apply appropriate safeguards and transfer data only as permitted under Indian law.

Subject to applicable law, you have the right to:

• Obtain a summary of the personal data we hold about you and how it is being processed.
• Ask us to correct, complete or update inaccurate or incomplete data.
• Ask us to erase your personal data, unless we must keep it to comply with the law.
• Withdraw your consent to processing at any time.
• Nominate another person to exercise your rights in the event of your death or incapacity.
• Have your grievances addressed by us, and, if you are not satisfied with our response, approach the Data Protection Board of India.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request.

This website and our services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.

The website may link to third-party websites and platforms, such as LinkedIn. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

We may update this policy from time to time to reflect changes to our practices or the law. The latest version will always be posted on this page with its “Last updated” date. Where changes are significant, we will take reasonable steps to let you know.